HOPA Virtual Practice Management Series
New in 2026: FREE Virtual Practice Management Sessions
Designed to Keep Practice Managers, Managing Their Practice
What if you could get practice management learning without leaving your practice for the day? Now you can! HOPA’s Virtual Practice Management (PM) Series brings educational content and continuing education (CE) credits to you four times a year - and now it's FREE for HOPA members!
Our Virtual Practice Management Series:
- Provides single-topic, 60-90-minute webinars
- Makes live CE credits available more frequently
- Creates a consistent flow of timely practice management learning
- Removes travel, time off, and cost barriers of in-person learning
2026 Q2 Virtual Practice Management
"From Shortage to Strategy: Rethinking Recruitment in Hematology/Oncology Pharmacy Practice"
- Tuesday, June 9, 2026 at 2-3:15 p.m. CT, via Zoom
- Cost: FREE for members, $33 for non-members
Session description
Hematology/oncology pharmacy is facing critical staffing and recruitment challenges, particularly in traditional direct patient care roles. Between the increasing demand for specialized hematology/oncology pharmacy expertise, decreasing number of pharmacy students as well as residency graduates, and continued migration of mid/late-career oncology pharmacists, institutions are facing never-encountered challenges.
This panel discussion will explore the current workforce environment and challenges impacting direct patient care, operational efficiency, and sustainability. The panel will discuss the changing pharmacy school enrollment and resident graduate landscape; opportunities to invest in pharmacy students, residents, and pharmacists with no previous hematology/oncology exposure; and real-world examples of successes and failures with recruitment strategies.
Learning objectives
- Examine the current trends and underlying causes contributing to staffing challenges in patient-facing hematology/oncology pharmacy practice settings
- Discuss creative approaches to attract, develop, and retain top talent in this changing landscape
- Assess how pharmacy leaders can proactively shape recruitment pipelines and foster a resilient workforce culture
- Review strategic ideas for future recruitment opportunities and staff retention
There will be 1.25 ACPE CE credits available for this session.
Meet our presenters
Jessica Foy, PharmD, BCPS, BCOP
Jessica Foy serves as the Oncology Clinical Pharmacy Manager within the Ochsner Health-System Pharmacy Division. She leads a team of remote clinical oncology pharmacists responsible for dual chemotherapy and advanced preparation verification across the health system, while supporting community oncology sites with clinical pharmacy services. Jessica oversees system-wide oncology initiatives, including onboarding, practice standardization, and coordination of oncology clinical services.
Jessica also serves as the clinical pharmacy representative for the Ochsner-MD Anderson Cancer partnership. Since 2020, she has directed the PGY2 Oncology Pharmacy Residency program, guiding the training and growth of future oncology pharmacists.
Susie Jiing, PharmD, BCOP
Susie Jiing serves as Clinical Manager for Oncology and Infusion, providing steady leadership to pharmacists, clinicians, and operational teams across inpatient and outpatient oncology services. She focuses on creating structure, clarity, and alignment so care teams can deliver safe, compassionate, and high-quality oncology care.
Susie partners closely with clinical and operational leaders to align staffing, workflows, and resources with patient needs, organizational priorities, and fiscal responsibility. She uses clinical and operational metrics to guide continuous improvement, strengthen the role of the clinical pharmacist, and reduce unnecessary administrative burden.
Justine Zuk, PharmD
Justine Zuk is a Hematology/Oncology Pharmacy Manager at Geisinger Health System in northeastern Pennsylvania. She oversees comprehensive oncology medication management, clinical program development, and multidisciplinary collaboration to ensure safe, evidence-based, and patient-centered cancer care. Justine is dedicated to advancing oncology pharmacy services, optimizing workflows, and implementing quality initiatives that support both clinical excellence and operational efficiency. She leads teams of clinical pharmacists and technicians, guiding them through rapidly evolving treatment landscapes and fostering a culture of continuous improvement.
Future Virtual Practice Management sessions
Q3
- "From Vision to Standard of Care: Implementing Preemptive DPYD Testing Across a Multisite Health System"
- Tuesday, August 11, 2026
Q4
- Topics and times to be determined
Are you well-versed in practice management but new to presenting live education? Virtual PM webinars are a great place to get started as a subject matter expert! Stay tuned for open calls for the rest of the 2026 Virtual Practice Management schedule.
Questions? Contact the HOPA Education team at education@hoparx.org.
Sponsor
We would like to acknowledge Genentech as the Sponsor of our 2026 Virtual Practice Management Series. Thank you for your valued support!
