From Shortage to Strategy: Rethinking Recruitment in Hematology/Oncology Pharmacy Practice

Jessica Foy serves as the Oncology Clinical Pharmacy Manager within the Ochsner Health-System Pharmacy Division. She leads a team of remote clinical oncology pharmacists responsible for dual chemotherapy and advanced preparation verification across the health system, while supporting community oncology sites with clinical pharmacy services. Jessica oversees systemwide oncology initiatives, including onboarding, practice standardization, and coordination of oncology clinical services. She plays a key role in oncology formulary management, biosimilar adoption, policy development, treatment plan validation, and ongoing updates.

Jessica also serves as the clinical pharmacy representative for the Ochsner-MD Anderson Cancer partnership. Since 2020, she has directed the PGY2 Oncology Pharmacy Residency program, guiding the training and growth of future oncology pharmacists.

Susie Jiing, PharmD, BCOP, serves as Clinical Manager for Oncology and Infusion, providing steady leadership to pharmacists, clinicians, and operational teams across inpatient and outpatient oncology services. She focuses on creating structure, clarity, and alignment so care teams can deliver safe, compassionate, and high-quality oncology care.

Susie partners closely with clinical and operational leaders to align staffing, workflows, and resources with patient needs, organizational priorities, and fiscal responsibility. She uses clinical and operational metrics to guide continuous improvement, strengthen the role of the clinical pharmacist, and reduce unnecessary administrative burden.

Her leadership emphasizes collaboration, accountability, and sustainability, with a strong commitment to developing people, building trust, and enabling teams to provide the highest level of patient-centered care.

Justine Zuk is a Hematology/Oncology Pharmacy Manager at Geisinger Health System in northeastern Pennsylvania. She oversees comprehensive oncology medication management, clinical program development, and multidisciplinary collaboration to ensure safe, evidence-based, and patient-centered cancer care. Justine is dedicated to advancing oncology pharmacy services, optimizing workflows, and implementing quality initiatives that support both clinical excellence and operational efficiency. She leads teams of clinical pharmacists and technicians, guiding them through rapidly evolving treatment landscapes and fostering a culture of continuous improvement.