ARO Fundamentals
To help one on their personal and professional journey, these ARO fundamentals provide a roadmap through some of the basic guiding principles toward access, representation, and opportunity - including identity, bias, self-reflection, and community and belonging. Explore resources and informative articles discussing those categories below:
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Identity
Identity is a combination of characteristics, experiences and attributes that shapes who you are. Learning about one's identity in society is imperative in understanding the impact of identity within healthcare administration, as well as key factors that inspire decision making for every person.
Harvard University Self-Assessment
"The self-assessment tool is designed to help you explore your strengths and growth areas in learning related to diversity, equity, and inclusion (DEI). The purpose of the tool is to help you reflect upon your level of knowledge, awareness, skills, and action in a set of DEI competencies that the Harvard Graduate School of Education views as essential for all professionals in the field of education today."
The Social Identity Wheel
"The Social Identity Wheel worksheet is an activity that encourages students to identify social identities and reflect on the various ways those identities become visible or more keenly felt at different times, and how those identities impact the ways others perceive or treat them."
Bias
CME Passport - Implicit Bias in Healthcare
"This presentation will identify common biases and differentiate between implicit bias and racism. Additionally, this presentation will discuss ways implicit bias impacts behavior and also explore ways to address bias."
Implicit Bias Lesson 1
"Lesson 1 in the Implicit Bias Video Series from BruinX, the R&D unit within UCLA's Office of Equity, Diversity and Inclusion. This video discusses schemas, which are mental short-cuts that help us navigate the world around us."
How Does Implicit Bias Impact Healthcare?
"In health care, bias comes in various forms. There are three primary ways that we can actually track bias: interpersonal interactions, internal dynamics, and costs/waste."
APA's Speaking Of Psychology Podcast: Can We Unlearn Implicit Biases?
"Mahzarin Banaji, PhD, one of the pioneers of implicit bias research, talks about where implicit biases come from, the difference between implicit bias and prejudice, and which biases have lessened - and which have not - in recent years."
NPR's Hidden Brain - The Mind of the Village: Understanding Our Implicit Biases
"Where do our minds live? A simple, scientific response would be to say our minds live in our brains. But Harvard psychologist Mahzarin Banaji says we should not think of our minds as being solitary."
Project Implicit
"On the next page, you'll be asked to select an Implicit Association Test (IAT) from a list of possible topics. We'll also ask you (optionally) to report your attitudes or beliefs about these topics and give you some information about yourself."
Self-reflection
This section focuses on deep, continuous self-reflection while developing an understanding of other's cultures while examining one's own beliefs on cultural identities.
CME Passport
Learners are encouraged to self-reflect on their encounters with patients and opportunities to improve communication and patient experience overall.
What is Cultural Humility?
"Cultural competency and cultural humility regard learning about other cultures, controlling your biases, adapting your behaviors and communication style considering the background of people around you, and being aware of power imbalances and biases, and respecting others’ values. Both have the goal of using knowledge about different groups to inform how you interact with others."
Practicing Cultural Humility When Serving Immigrant and Refugee Communities
"The ability to develop cultural knowledge and skills in understanding cross-cultural interactions is vital. However, healthcare teams can't know all there is to know about a culture and even how the knowledge they have will be of benefit to the patient and family. There is no way to predict beliefs and behaviors and so we must ask, listen, and learn from our patients both about themselves and about ourselves."
Community and belonging
Allyship is all about amplifying the voices of people from marginalized groups and support them in each space. Allyship can look different for every group and every person. Learning about allyship is key to standing up for care without barriers.
Your Journey to True Allyship
"In this 2021 TEDxSeattleWomen talk, Talisa Lavarry explains how true allyship is opening doors for the marginalized that they cannot open for themselves. She outlines three key tactics for us to employ on our journey to allyship and gives examples for how these play out in real life."
Transgender and Gender Diverse Pharmacy Resource Guide
"The Human Rights Campaign Foundation and the American Pharmacists Association released a guide for pharmacies on transgender and gender-diverse inclusion ... [serving] as an educational tool and a resource to pharmacists and pharmacy staff on how to be inclusive to transgender, non-binary and gender-diverse patients."
