Practice Management 2022

Niesha Griffith Keynote Address: A Chance of Awesome: How Changing the Way You See Changes Everything (non-CE)
Sometimes in life, you just feel… stuck. When you’re stumped by a seemingly unsolvable challenge, sometimes all you need is a little nudge from an outsider with a fresh perspective, someone who points out the answer that was there the whole time. This presentation is that little nudge, and a great fit for organizations experiencing transition or in a season of intense change. You’ll learn how to recognize opportunities in road blocks and how to see dead ends as new beginnings. Because the difference between success and failure is not luck, it’s looking at your world in a whole new way! So come ready to spark some new ideas — and grab onto them. 

101 - The Hematology-Oncology Pharmacist ​​Great Migration: ​ A Call to Action (1.25 CE)
Hematology-Oncology (HO) pharmacists practice in many settings within the healthcare system, including operational / distributive, clinical, and investigational roles. Despite the role, value and need for pharmacists growing, pharmacy departments are facing a challenge with recruitment and retention of HO pharmacists secondary to institutional, environmental, and individual factors. The results of a survey targeted to HO pharmacists will be described and retention strategies will be examined.

102 - A Recipe for the Implementation of Layered Learning in Cancer Care - No Cake Included (1.0 CE)
Layered learning practice models can be an effective format for teaching students and residents in pharmacy practice. This program will describe how two different health systems have designed and implemented their layered learning models. This will include the inpatient and outpatient oncology settings. While focusing mostly on PGY2 oncology residents, we’ll share how we’ve implemented layered learning across the spectrum of learners. Barriers to layered learning will additionally be discussed. 

103 - The Title We Didn’t Train For - Navigating the Balance Between Being a Caregiver AND an Oncology Pharmacist (1.0 CE)
We all know that in our lives and careers that we do not simply fulfill one role or wear one hat; but rather, we are multifaceted beings, with multiple interests and responsibilities. As oncology pharmacists, we know that we do not stop being our “other selves&rdaquo; when we walk into our workplaces and we see many people embracing their “ands” the best they can. As encountering oncology pharmacists that are also caregivers occurs commonly in our profession, please join Laura, Jolynn, and Sarah as they share their stories, insight, and experience as they navigate the ups and downs of being an oncology pharmacist AND a caregiver. It is our hope that this session will help elucidate the struggles and advantages that pharmacist caregivers face and help equip us all to embrace our “ands” and to better care for those caring for our patients.  

104 - Beyond the Clinic: Exploring Non-Traditional Careers in Oncology Pharmacy (1.0 CE)
This panel discussion will feature diverse faculty that explore non-traditional oncology pharmacy career paths. Faculty will highlight key characteristics associated with various non-traditional oncology pharmacy roles and provide practical strategies that may aid participants in their own career searches. Finally, the presentation will conclude with a panel discussion amongst speakers that includes feedback from the audience as well as a robust question and answer session.

105 - Navigating Change and Avoiding Landmines:  Three Practice Perspectives (1.0 CE)

Successful oncology pharmacy leaders are resilient to change.  The delivery of quality care requires innovation to meet the patient care demands. Leaders are responsible for preparing their teams and interdisciplinary partners for upcoming changes including new system implementations and new processes in addition to maintaining daily operations and overall quality standards. Inevitably, leaders will make mistakes and the ability to overcome failures is imperative.

This session will provide examples of leadership misadventures along with lessons learned. The panel discussion will include pearls and evidence-based strategies to overcome common practice obstacles and barriers to facilitate pharmacy program development and practice expansion. The discussion will focus incorporating change management, effective communication strategies, leveraging technology, and improving adherence to regulatory standards. 

The panel is composed of three different practice management settings: community teaching hospital oncology practice management, clinical trial leadership, and industry practice focusing on drug development. 

106 - Follow that Money! - A Guide to Preventing Medical Necessity Denials (1.0 CE)
As the cost of oncology care continues to increase, payers have begun taking more strict measures to ensure patient’s therapies are clinically appropriate. Obtaining an upfront prior authorization for an outpatient infusion therapy is commonly not enough.  Ensuring patients meet medical necessity requirements and using specific diagnosis codes recognized by the payer are added layers to secure payment. At the Cleveland Clinic, pharmacy and revenue cycle management collaborated to identify means to meet these requirements.  This presentation will highlight two interventions that were made that reduced denials and tied together the clinical and finance teams.